November 22, 2017, 9:59 pm

I get asked about social media strategy all the time. Social media marketing is just one tool in the Marketing toolbox. PR, advertising, website, online, offline, branding, PPC and so much more are all a part of marketing. Obviously, no one can do it all in small business.

Many want a short cut to success. As if there was a magic bullet. There isn’t.

Social media is a tool, a set of platforms for publishing. But what are you publishing?

The 4 questions you have to ask are:

1. What do you want to be known for? What is your super power?
2. Who do you want to engage with?
3. What do you want them to do?
4. How will you get their attention? How will you get them to engage?

4.5 Where do those people hang out online?

There isn’t a twitter strategy. There is a marketing strategy whereby twitter is one piece of the puzzle.

And sales is about being helpful and friendly. To make a friend you have to be a friend.

And finally, on social, be social, be interesting, engage with others.

Just some tips for your week.

7 of The Best Content Marketing Tools to Use in 2015

A great definition of a brand: “your brand is a story, a set of emotions and expectations and a stand-in for how we think and feel about what you do…. the sum total of what we think and believe and feel about what this company makes” is the brand.





The bad news: new marketing is just old marketing with new tools.

The bad news: the customer response time has shrunk.

The bad news: today, everyone knows!

The bad news: everyone counts, so mommy bloggers can’t be ignored.

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The bad news is: sales is getting too costly. Acquiring new customers is getting harder and more expensive.

Today, Customer Retention, Referrals and Word-of-Mouth are more important than ever before.

Listening to your customers is now very important.





Today is the episode 2 of Cranky Bastards Show with Antony Francis from Head of Lettuce Media; Joel Lopez of 2Z Consulting; and Peter Radizeski of RAD-INFO INC.  In this episode, we discuss Social Media Monitoring.  Listening is more important than Talking. (Sales Lessons # 1: that’s why we have 2 ears and 1 mouth.)  The thing to remember about social media is that it is supposed to be SOCIAL! Engagement does not mean puking, poking and publicizing. Would you do that face-to-face? It’s a lost art, conversation. We discuss ways to monitor your reputation including Google Alerts, Tweetdeck, search, Radian6 and People Browser.





Today is the episode 2 of Cranky Bastards Show with Antony Francis from Head of Lettuce Media; Joel Lopez of 2Z Consulting; and Peter Radizeski of RAD-INFO INC. In this episode, we discuss SEO (search engine optimization) for small businesses and online marketing for service businesses like doctors and restaurants. Take a listen. (It’s just 13 minutes).





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